Terms of Sale

Ordering

Orders are handled within the limits of our available stock as well as the available stock of our suppliers.

Once your order is received, you will be informed of the availability of the items you wish to purchase. Should these items become unavailable, you will be notified by email with the option of changing or cancelling your order.

By confirming an order, you acknowledge that you have read the contents of our general terms of sale and accept them in full. Purchasing from the Diateino website implies the acceptance of our general terms of sale.

Price

Prices are in Euro and include all taxes. Shipping charges are not included as they are calculated after the order is placed. In France, The Lang law prohibits the price of a book to be 5% less than the price fixed by the publisher.

Payment

Online payments are 100% secure.

Payment is due immediately upon order. For works published by DIATEINO, payment by credit card is secured through PAYPAL. Payment by check are accepted if written in Euro and withdrawn from a Bank located in France.

Please make checks payable to DIATEINO and send to the address below:

DIATEINO
57 bis Boulevard Exelmans
75016 PARIS, FRANCE

Delivery

Orders will be delivered to the address indicated on the Order Form. Delivery dates are estimated for information purposes only. DIATEINO is not responsible for delays in delivery due to shipping or postal mishandling of your order. Orders paid by check will be shipped after the check has been received.

Delivery is free during the site launch period for all orders of books published by DIATEINO. This promotion applies only to deliveries made to addresses in France, Metropolitan. 24 hour shipping is offered for addresses in Metropolitan France for an extra charge of 7 Euro.

For all Deliveries abroad, we will indicate the total value of your order and provide a description of the shipped items on the customs documents. The Purchaser is responsible for all duties or taxes owed at the time of entry. We cannot provide information regarding taxes due as they vary in each country. We recommend contacting your customs administration for more information.

Responsability

Our products meet the requirements of current French law. We decline all responsibility for :

  • Content of the websites other than our own,
  • Not conforming to laws banning our products outside of France.
  • EFailure to meet our contractual obligations due a force majeure,
  • Errors or mistakes in the presentation of our products on our website.